PeptidePal Support

We're here to help.

Contact Us

General Support support@peptidepal.app
Privacy Questions privacy@peptidepal.app

Frequently Asked Questions

Is my data stored on a server?

No. All your logs, protocols, reminders, and preferences are stored locally on your device. Nothing is uploaded to a server.

What happens when my 30-day free trial ends?

After the trial, Pro features (logging, protocols, reminders, and more) will be locked. You can subscribe to Pro to continue using them, or keep using the free educational reference features.

How do I cancel my subscription?

Open your iPhone Settings, tap your name at the top, then Subscriptions, find PeptidePal, and tap Cancel Subscription. Your Pro access continues until the end of the current billing period.

Will I lose my data if I uninstall the app?

Yes. Since data is stored locally, uninstalling the app removes all logs, reminders, and settings from your device.

Is PeptidePal medical advice?

No. PeptidePal is an educational reference and personal tracking tool. Always consult a qualified healthcare professional before making health decisions.

How do I restore my subscription on a new device?

Open PeptidePal on your new device, go to Settings, and tap "Manage Subscription." Your purchase is tied to your Apple ID and can be restored automatically.